Job Description

VariSpace Community Ambassador

Our mission is to provide a community that fosters creativity, collaboration and culture within the walls of VariSpace.

At VariSpace, we’ve reimagined the modern workplace—where community, connection, and comfort meet. As a Community Ambassador, you’ll bring the hospitality mindset to our dynamic office environment, helping tenants feel welcome, cared for, and truly at home. This is more than a front desk role—it's about creating memorable experiences, anticipating needs, and setting the tone for every day at VariSpace.

Tenant/Guest Experience - Make a positive impression that will stick with tenants, visitors, and guests of VariSpace by:

• Be the first face tenants, guests, and visitors see, offering a warm welcome and exceptional service.
• Own the look, feel, and flow of the lobby area, reception desk, coffee bar, and all common spaces.
• Support the onboarding of new tenants, ensuring a seamless and friendly first impression.
• Assist guests and vendors with wayfinding, suite access, and general inquiries.
• Use your attention to detail to ensure all shared spaces are always clean, inviting, and ready for guests.
• Serve as the primary point of contact for tenant concerns or feedback, escalating issues to the Senior Community Manager when necessary while maintaining a calm, solutions-first approach.
• Support building-wide tenant engagement strategies by sharing community updates, promoting upcoming events, and encouraging cross-tenant interaction.

Operations - Be the eyes of the property, catching problems before our tenants do, and working closely with property management to include:

• Conduct daily walkthroughs of interior and exterior spaces—identifying issues before they impact the tenant experience.
• Partner with janitorial, security, and facilities teams to uphold high hospitality standards across the property.
• Maintain and restock the coffee bar; oversee supply inventory and vendor orders.
• Coordinate tenant deliveries and loading dock access with professionalism and accuracy.
• Support leasing tours by providing building insights and delivering an experience that wows.
• Ability to travel to and cover other VariSpace buildings as needed.

Events - Elevate the meeting room experience by ensuring a smooth process from beginning to end by:

• Act as the main point of contact for tenants using meeting spaces, ensuring clear communication and top-tier service.
• Oversee the full event lifecycle—from initial booking and space planning to setup, execution, and post-event wrap-up.
• Manage reservations, setups, and breakdowns for all meeting and training rooms.
• Partner with vendors and internal teams (janitorial, security, AV, catering) to ensure events run smoothly and professionally.
• Plan and execute monthly community events that foster connection—staying within budget while delivering high value.
• Ensure all events run smoothly and reflect the VariSpace standard of hospitality.

HOW YOU'LL GET THERE

• Minimum 2 years of general office experience and a high school diploma
• Customer Service experience in a retail or office environment is preferred
• Hotel/hospitality or event coordinating experience a plus
• Cheerful and upbeat personality with phenomenal interpersonal skills
• Attention to detail and strong organizational skills are a must
• Ability to multi-task
• Must be self-motivated and take initiative with projects
• Able to work independently, be punctual, and consistently meet deadlines
• Proficiency in Outlook, Word, and Excel is required
• Able to communicate effectively with all levels of the organization, as well as all levels of tenants/guests/customers

VariSpace is an equal opportunity employer

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