Job Description

Job Description

Job Title: Service Contract Administrator

Location: Onsite/Brea, CA

Duration: 6+ Months

Job Type: Contract (Through the end of the year, potential extensions. This is 30 hours a week job.)

Top 3 Required Skills

• Service contract processing and administration
• Communication and customer engagement
• ERP/CRM system usage and data entry

Must-Have:

• Experience with service agreement processing
• Strong organizational and documentation skills
• Effective communication (verbal and written)
• Ability to meet deadlines and manage workload independently
• Basic knowledge of ERP and CRM systems

Key Responsibilities and Duties

• Process and manage all annual service contracts including invoicing, purchase order matching, and ERP entry
• Maintain organized records of contracts, invoices, and supporting documentation
• Ensure timely monthly invoicing to support revenue goals
• Communicate with customers to facilitate contract renewals and resolve service-related inquiries
• Use CRM tools to update work orders and customer data accurately
• Coordinate with sales and service teams to collect purchase orders and identify upsell opportunities
• Invoice customers for billable service calls and renewals
• Ensure compliance with company policies and contract standards

Requirements:

• Work Hours: Ability to work a consistent 30-hour schedule between 6 AM and 6 PM
• Education/Experience: High School Diploma or equivalent with 2+ years of relevant experience
• Communication: Excellent written and verbal communication skills

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