Retail Key Holder- Four Seasons Town Centre Job at Lovisa, Greensboro, NC

NllwN2lmTi9Id3drNm9sWm5YZlVNd2Y3YWc9PQ==
  • Lovisa
  • Greensboro, NC

Job Description

Retail Keyholder

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location: Store Location

Report to: SM

Number of direct reports:

POSITION PURPOSE AND EXPECTATION:

Position Summary: We're seeking an energetic and responsible Keyholder to join our retail team. This role supports the Store Manager in daily operations while providing exceptional customer service and maintaining store standards in a fast-paced environment.

Key Responsibilities:

  • Opening and closing procedures, including cash handling, security protocols, and daily reporting
  • Lead sales floor operations and guide team members to achieve sales goals
  • Provide outstanding customer service and create memorable shopping experiences
  • Support inventory management, including receiving shipments and maintaining stock levels
  • Monitor and prevent loss through proper shrink control procedures
  • Execute visual merchandising standards and maintain store appearance
  • Train and mentor sales associates on company policies and procedures
  • Assist in daily operations including POS transactions, returns, and customer inquiries

Required Qualifications:

  • Previous retail experience, preferably in a leadership role
  • Strong communication and interpersonal skills
  • Proven problem-solving abilities and decision-making skills
  • Flexibility to work various shifts, including weekends and holidays
  • Physical ability to stand for extended periods and lift up to 30 pounds
  • Passion for fashion and retail industry trends

Desired Qualities:

  • Natural leadership abilities with a team-first mindset
  • Excellent organizational and time management skills
  • Strong brand ambassador qualities and professional appearance
  • Ability to multitask in a fast-paced environment
  • Results-driven with a focus on sales performance

KEY MEASURES AND ACCOUNTABILITIES

Key Performance Indicator

Benchmark

  • Cash Variance Reporting
  • Weekly on Friday's

  • Variance investigations
  • Any variance above $50.00

  • Zendesk ticket response
  • Within 48 hours

  • Sales reconciliations
  • Day 3 of EOM week

  • Monthly Turnover reporting
  • By 7 th of each month

  • Balance Sheet reconciliations
  • Day 10 of EOM week


Other duties and special projects within skill and competency level as required.

Job Tags

Part time, Shift work,

Similar Jobs

Pocketbook Agency

House Manager for UHNW Family Job at Pocketbook Agency

 ...organized House Manager to oversee the smooth day-to-day operation of their primary residence and provide care for their two beloved dogs. This is a hands-on position for someone who takes initiative, anticipates needs, and takes pride in maintaining a beautifully... 

HSAGP Energy

Factory Automation Technician Job at HSAGP Energy

HSAGP (Hyundai-SK America Green power) Energy LLC. is the temporary corporate name of the joint venture company between Hyundai Motor Group and SK on. The joint venture plans to invest $5 billion to build an EV battery cell plant in Bartow County, Georgia. Hyundai Motor...

LHH

Receptionist Job at LHH

Receptionist / Admin Assistant Accounts Receivable On-site | Corona, CA Are you a people-person with a knack for organization and a sharp eye for numbers? Were looking for a Receptionist / Administrative Assistant to join our team in Corona and support our...

Morrison Express

Warehouse Associate Job at Morrison Express

 ...by manager. Qualifications: High school diploma or equivalent preferred. Forklift certification or ability to obtain certification required. 1 year of experience working in a warehouse, previous experience working with a freight forwarder preferred.... 

Floor & Decor

Merchandise Coordinator Job at Floor & Decor

 ...meets opportunity. Are you looking for new challenges? Let's build what's next. Your Work Matters Shape the foundation of what we sellliterally. As a Merchandise Coordinator for our Tile department, youll play a vital role behind the scenes of our...