Job Description

Russell Tobin & Associates is currently seeking a Candidate Support Administrator , 04-Months Contract role for one of our Fortune 500 clients, at Tempe, AZ (Onsite). Apply today for immediate consideration.

Hourly Pay: $16 to $18.30 W2

Location: Tempe, AZ (Onsite)

Duration: 04-Months Contract, might extend

Key Responsibilities:

• This is an in-person role, located in Tempe, AZ.
• The ACCS Call Center team is looking for talented associates that are eager to support our call center helping candidates get hired by Client.
• ACCS Call Center associates are the key experts in getting candidates to their first day, they also remove technical barriers in the hiring process, relieving local HR teams from providing applicant support, standardize candidate messaging, and collect actionable data on candidate issues.
• They will manage internal and external candidate referrals to ensure the best possible candidate experience. Successful applicants will exhibit high levels of candidate obsession, communication skills, emotional intelligence, discernibility, organization, and most importantly drive for action.
• You will be responsible for inbound and outbound contact initiatives with candidates in our call center, providing top-tier experience, and resolving complex problems which are preventing candidates from advancing to their first day. You will excel in quick turnaround times, problem-solving skills, eliminating barriers, and most importantly, successfully hiring employees.
• Candidates should be flexible with shift schedule and may have to work nights and weekends; shifts will service hours of operation of 5am PDT to 5pm PDT and adjust during Daylights Savings.

Key Job Responsibilities

• Take ownership of candidate contacts ensuring that each contact is accepted and resolved with a high degree of urgency and satisfaction

• Interacting with candidates over email, chat, phone, or SMS to handle escalations/referrals

• Communicate effectively in both verbal/written form.

• Participation in the continuous improvement of the overall hiring process

• Manage and own daily tasks from start to finish

• Perform administrative tasks as necessary

• • Additional tasks as needed per business needs

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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